Overview The IT Essentials: PC Hardware and Software course covers the fundamentals of PC hardware and software as well as advanced concepts. It is designed for students who want to pursue careers in ICT and students who want to gain practical knowledge of how a computer works.
Prerequisites: There are no pre-requisites for this course
Target Audience
Students interested in an in depth look at Network Operating Systems and an introduction to Networking practical pre-cursor to the CCNA curriculum
Students who would like to study for the CompTIA Server + exam
Working adults from outside the IT industry interested in expanding their technical knowledge
Objectives: Here are some examples of the skills students will be able to per- form after completing each course:
Installation and navigation of an operating system
Perform a step-by-step assembly of a desktop computer
Perform preventive maintenance and basic troubleshooting
Explain, install, navigate, perform preventive maintenance on, and begin troubleshooting a network, an operating system, a laptop, and a printer/scanner
Upgrade or replace components of a laptop, printer, or scanner based on customer needs.
Apply good communications skills and professional behavior while working with customers.
Analyze the operations and feature of the transport and network layer protocols and services
Related Certification Exam As a CompTIA Authorized Quality Curriculum, IT Essentials: PC Hardware and Software helps students prepare for the CompTIA A+ certification (www.comptia.org). The fundamentals part of the course, chapters 1–10, helps students prepare for the CompTIA A+ Essentials exam (220-701), The advanced part of the course, chapters 11–16, helps students prepare for the CompTIA A+ Practical Application exam (220- 702), This course also aligns with the objectives in the first two modules of the European Certification of Informatics Professionals (EUCIP) IT Administrator certification (www.eucip.org)
Careers The IT Essentials: PC Hardware and Software curriculum supports students who want to prepare for entry-level positions in the ICT field. Job titles include enterprise technician, IT administrator, field service technician, call center technician, help desk technician, and PC or support technician.